Frequently Asked Questions

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About RCDM Studio

How long has RCDM Studio been in business?

RCDM Studio was founded in 2006 by Richard Carey, which means we’ve been helping businesses succeed online for nearly 20 years. That’s two decades of experience navigating the ever-changing digital landscape, from the early days of web development through today’s AI-powered marketing solutions. Our longevity in this fast-moving industry speaks to our ability to adapt, evolve, and consistently deliver results for our clients.

Who founded RCDM Studio and what’s their background?

Richard Carey, our Managing Director, founded RCDM Studio with a unique blend of creative and technical expertise. He’s a veteran digital media producer and creative director with decades of experience spanning web development, game design, e-commerce, e-learning development, digital marketing, and video production. Richard’s approach combines user-centered design and visual creativity with technical precision, ensuring every project not only looks great but delivers measurable results.

Where is RCDM Studio located?

We’re a Brooklyn-based boutique agency, which gives us the best of both worlds. We have the creative energy and innovation of New York City, but we maintain the personal, hands-on approach of a boutique firm. Being Brooklyn-based also means we can offer on-site visits to clients when needed, which is particularly valuable during project on-boarding, ethnographic research, design phases, delivery, and knowledge-transfer sessions.

What makes RCDM Studio different from other digital marketing agencies?

We’re not your typical agency that hands out cookie-cutter solutions. What sets us apart is our collaborative approach—we listen first, then tailor every strategy to meet your specific needs and goals. We combine decades of experience with a dynamic team of specialists, and we’re trusted by enterprise brands while remaining priced for growing businesses. Our approach blends data-driven insights with creative execution, and we’re passionate about transforming ideas into impactful digital experiences that move the needle for your business.

Services & Expertise

What services does RCDM Studio offer?

We offer six core services designed to address the most common challenges businesses face in the digital space:

Conversion Optimization – If you’re not getting the clicks, calls, or sales you need, we dig deep to find and fix the friction points, turning your website into an optimized conversion machine.

Website Design & Development – We design and build websites and applications that look amazing and work even better, reflecting your brand while grabbing attention and driving results.

AI SEO – We help you rank higher and get found by the right audience without blowing your budget, using advanced AI techniques to improve your search visibility.

Enterprise Solutions – For businesses drowning in manual tasks, we integrate smart AI solutions to free up your time, personalize your marketing, and help you make faster, sharper decisions.

Advertising – We help you plan and execute PPC and remarketing campaigns that are smarter and more effective, overcoming the big blockers that hold back customer acquisition.

Coaching & Consulting – We serve as your growth partner, not just a vendor, helping you plan smarter, market better, and overcome major obstacles from career pivots to scaling challenges.

Do you work with specific industries or business types?

We’ve worked across a diverse range of industries and business types. Our portfolio includes public relations firms, AI and technology companies, educational publishers like Scholastic and Pearson, e-commerce businesses, photography and creative services, charitable organizations, professional services firms, and specialized training companies.

Our ideal clients are small to medium-sized businesses with revenues large enough to fund digital marketing services, though we’ve also successfully partnered with large regional and global enterprises. What matters most isn’t your industry, but your commitment to growth and willingness to collaborate on solutions that work.

What platforms and technologies do you work with?

We work with a comprehensive range of platforms and technologies, including Salesforce, Pardot, React, Klipfolio, Shopify, Stripe, Angular, WordPress, and WooCommerce. Our technical expertise spans web applications, e-commerce platforms, content management systems, marketing automation tools, and advanced AI solutions. We choose the right technology stack based on your specific needs and goals, not what’s easiest for us.

Can you help with AI integration and automation?

Absolutely. AI integration is one of our core specialties, particularly through our Enterprise Solutions service. We help businesses implement smart AI solutions to automate manual tasks, personalize marketing efforts, and enable faster, more informed decision-making. We focus on practical AI applications that deliver real business value, not just trendy tech for its own sake.

Experience & Team

Who’s on the RCDM Studio team?

Our team brings decades of combined experience and deep expertise across all aspects of digital marketing and development:

Richard Carey, Managing Director – A digital original with decades of experience leading web, application, e-commerce, e-learning, UX, UI, SEO, PPC, and digital marketing projects.

Frank Rivera, Experience Design – Our Design Director who’s passionate about creating better digital experiences and brands.

Nik Patel, WordPress Developer – More than a decade of experience in analysis, design, development, testing, deployment, and operations.

Wilson Ukiah, Copywriter – Crafts compelling content that converts.

Ruth Sarfaty, Strategic Public Relations – Handles our PR and communications strategy.

Mark Herre, SEO Engineer – Our technical SEO specialist who ensures your site gets found.

What types of clients have you worked with?

We’ve partnered with organizations ranging from startups and established professionals to large regional and global enterprises. Some notable clients include Icon, Macmillan, Pearson Education, Rally Point PR, Valhalla AI Solutions, Scholastic Book Clubs, and many others across diverse industries. Whether you’re a startup founder trying to make noise with a limited budget, a marketing manager overwhelmed with campaigns, or a creative solopreneur without an effective digital plan, we’ve seen it all and know how to help.

Can you show examples of your work?

Yes, our portfolio showcases a wide range of successful projects across different industries and service types. We’ve handled everything from complete website redesigns and e-commerce implementations to complex systems integration projects for major publishers. Each project demonstrates our ability to combine strategic thinking, creative design, and technical execution to deliver measurable results. You can view detailed case studies on our website that show both the challenges we faced and the solutions we delivered.

Process & Approach

What’s your process for new projects?

Our service delivery process includes several key phases designed to ensure success: on-boarding for new projects, ethnographic research to understand your users and market, design phase where we create solutions, delivery of the final product, and knowledge-transfer (training) to ensure your team can maintain and optimize what we’ve built. Our Brooklyn location allows us to offer on-site visits during these phases when valuable, providing that personal touch that makes a real difference.

How do you approach strategy and planning?

We don’t believe in one-size-fits-all solutions. Every business is different, so every path to growth is different. We start by listening to understand your specific challenges, goals, and constraints. Then we collaborate with you to develop tailored strategies that fit your needs and budget. We offer simple packages for common needs, but we also build completely custom plans when your situation requires it.

Do you provide ongoing support after project completion?

Yes, we believe in being your growth partner, not just a project vendor. Our Coaching & Consulting service is specifically designed for businesses that need ongoing strategic support. We help you plan smarter, market better, and overcome the big blockers that emerge as you grow and scale. We’re here for the long haul, not just the initial project.

Pricing & Packages

How do you price your services?

We’re trusted by enterprise brands but priced for growing businesses. This means we bring enterprise-level expertise and quality while maintaining pricing that makes sense for small to medium-sized businesses. We offer both simple packages for common needs and custom pricing for more complex or unique requirements. Every business is different, so we tailor our pricing to match your specific needs and budget.

Do you offer different service packages?

Yes, we offer a few simple packages for common needs, and we also build custom plans to fit unique requirements. Whether you need a single service like conversion optimization or a comprehensive approach that combines multiple services, we can structure a package that makes sense for your business and budget.

What’s included in your Enterprise Solutions?

Our Enterprise Solutions are designed for businesses that are drowning in manual tasks and need smart automation. We integrate AI solutions that free up your time, personalize your marketing efforts, and help you make faster, more informed decisions. This can include marketing automation, customer data analysis, personalized content delivery, workflow optimization, and other AI-powered tools that scale with your business.

Getting Started

How do I know if RCDM Studio is right for my business?

If you’re doing everything but it’s still not clicking, we’re probably a good fit. We work best with businesses that have ambition, great products or services, and excellent customer service, but are struggling with the digital side of things. Whether you’re overwhelmed by AI, drowning in campaigns and content chaos, or just don’t have an effective digital plan, we’ve seen it all and know how to help.

What’s the first step to working with RCDM Studio?

The best first step is to book a free discovery meeting with us. This gives us a chance to understand your challenges, goals, and current situation, while giving you a chance to see if we’re a good fit for each other. We’ll discuss your needs, explore potential solutions, and outline how we might work together to achieve your goals.

How long do projects typically take?

Project timelines vary significantly based on scope and complexity. A conversion optimization project might take a few weeks, while a complete website redesign with custom development could take several months. During our discovery meeting, we’ll discuss your timeline requirements and provide realistic estimates based on your specific needs and priorities.

Do you work with businesses outside of New York?

While we’re Brooklyn-based, we work with clients across the country and internationally. Our on-site visit capability is particularly valuable for local clients, but we’ve successfully managed projects for businesses everywhere using modern collaboration tools and communication methods. Location isn’t a barrier to great work and strong partnerships.

Ready to turn your digital challenges into growth opportunities? Contact RCDM Studio today to schedule your free discovery meeting and see how we can help your business thrive online.